Contact Information

 

 

Contact us by Email, Telephone or Mail

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

• Email
• Online Form
• Telephone
• fax
• Snail Mail

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Email:

For Administration assistance
admin@holidaygateway.co.uk

For customer support or web assistance
support@yholidaygateway.co.uk

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. HOLIDAY GATEWAY customers may also use our  local call rate telephone number  to contact a Personal Travel Consultant during regular business hours:

 

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Telephone:

Personal Travel consultants

0844 567 2617 or 0161 835 1985 (Direct Line)
Monday to Friday   9:00am to 6:00am & Saturday 9:30am to 3:00pm

Sundays and Bank Holidays please leave a message.  A Consultant will contact you within 24 hours of the first business day.

 

 

FAX:

0161 835 1985

 

Mail:

• Holiday Gateway
• Hays Travel Group 136
• 9-10 Vine Place
• Sunderland
• SR1 3NE